Terms of Service

1. About Agent Lex

Agent Lex is operated by StartupLab.ie, based in Tipperary, Ireland. We provide an AI-powered legal assistance platform that helps users generate, analyse, and manage legal documents.

For any questions about these Terms, contact us at hello@agentlex.ie.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use our Services. By using Agent Lex, you represent and warrant that you meet these requirements.

If you are using the Services on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access or breach of security.

We reserve the right to suspend or terminate your account if we suspect fraudulent, abusive, or unlawful activity.

4. Acceptable use

You agree not to use the Services to:

• Generate, upload, or distribute unlawful, defamatory, obscene, or harmful content
• Infringe upon the intellectual property or other rights of any third party
• Interfere with or disrupt the integrity or performance of the platform
• Attempt to gain unauthorised access to the Services or related systems
• Use automated systems to scrape or extract data without permission
• Engage in any activity that could damage our reputation or that of our users

5. Subscriptions and billing

Some features of the Services require a paid subscription or a one-time purchase. All fees are quoted in Euro (EUR) and are payable in advance. We offer monthly and annual subscription plans for individuals and businesses, as well as pay-per-job services and credit packs.

Subscription plans. Personal plans (Starter and Personal) and business plans (Sole Trader, Business, Scale, and Enterprise) are billed on a recurring basis. Annual plans are billed once for the full year upfront; monthly plans are billed every month. You are responsible for providing valid, up-to-date payment information. If a payment fails, we may suspend your account until the outstanding amount is paid.

Pay-per-job and credit packs. One-off services and credit packs are charged at the time of purchase. Credits are stored in your account and redeemed when you use a paid feature. Credits have no expiry date. Credit packs are non-refundable once purchased, except where required by law.

Taxes. All fees are inclusive of VAT where applicable. You are responsible for any other taxes, levies, or duties imposed by your jurisdiction.

Price changes. We reserve the right to change our fees upon reasonable notice, sent to the email address associated with your account or posted on the platform. Any price increase will take effect at the start of your next billing cycle. If you do not agree to a price change, you may cancel before the increase takes effect.

Failed payments. If a recurring payment fails, we will retry the charge and notify you. We may suspend access to paid features after repeated failed attempts. You remain liable for all amounts due.

6. Auto-renewal and cancellation

Automatic renewal. All subscription plans automatically renew at the end of each billing period for a further period of the same length, unless you cancel before the renewal date. Monthly plans renew every month; annual plans renew every year. You will be charged to the payment method on file at the then-current rate.

Renewal timing and notice. We send a renewal reminder by email at least 7 days before an annual subscription renews. You acknowledge that it is your responsibility to keep your email address current and to review renewal notices.

How to cancel. You may cancel your subscription at any time through your account settings or by emailing hello@agentlex.ie. Cancellation is effective at the end of the current paid billing period. You will continue to have access to paid features until that date. No further charges will be made after cancellation.

Effect of cancellation. When your subscription ends, your account reverts to the Starter (free) plan or is deactivated if you choose to close your account entirely. Documents and data stored in your account remain accessible subject to the limits of the free plan. We are not obligated to retain data beyond the periods described in our Privacy Policy.

Downgrades and upgrades. You may upgrade your plan at any time; the new rate takes effect immediately and you will be charged a pro-rata amount for the remainder of the current billing period. Downgrades take effect at the end of the current billing period.

7. Refunds

General policy. All subscription fees and credit pack purchases are non-refundable except where required by Irish or EU consumer protection law, or as expressly stated below.

14-day cooling-off period. If you are a consumer based in the European Union, you have a statutory right to withdraw from a subscription within 14 days of the contract date without giving any reason. To exercise this right, contact us at hello@agentlex.ie within the 14-day period. We will refund the full amount paid within 14 days of receiving your withdrawal request, using the same payment method you used.

Exceptions to cooling-off. If you have actively used the paid Services during the cooling-off period (for example, by uploading and reviewing contracts or generating documents), you acknowledge that we have begun performing the service and you may lose your right of withdrawal in respect of any period during which the service was supplied.

Annual plan refunds. If you cancel an annual plan after the 14-day cooling-off period, you are not entitled to a refund for the remaining months. You retain access until the end of the paid year.

Faulty or incorrect charges. If you believe you have been charged in error, contact us within 30 days of the charge. We will review the dispute and, if the charge was incorrect, refund the amount.

Our discretion. Nothing in this section prevents us from issuing a discretionary refund or credit in exceptional circumstances, but we are under no obligation to do so.

8. Intellectual property

All content, software, and materials provided through the Services, including the Agent Lex brand, logos, and interface designs, are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload or create using the Services. By using the platform, you grant us a limited licence to process and store your content solely for the purpose of providing the Services to you.

You may not reproduce, modify, distribute, or create derivative works from any part of the Services without our prior written consent.

9. Disclaimer of legal advice

Agent Lex provides legal information and document assistance only. We are not a solicitor or law firm. Nothing on this platform constitutes regulated legal advice, solicitor-client privilege, or a solicitor-client relationship.

Always consult a qualified solicitor for regulated legal decisions. Agent Lex is not authorised or regulated by the Legal Services Regulatory Authority or any equivalent body.

10. Limitation of liability

To the maximum extent permitted by applicable law, Agent Lex and StartupLab.ie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Services.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim, or EUR 100 if you have not made any payments.

11. Indemnification

You agree to indemnify and hold harmless Agent Lex, StartupLab.ie, and their officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your breach of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

Upon termination, all licences granted to you under these Terms will immediately cease, and you must stop using the Services. Provisions that by their nature should survive termination shall continue in full force and effect.

13. Changes to these Terms

We may update these Terms from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated Terms on our platform. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

15. Contact us

If you have any questions or concerns about these Terms, please contact us:

hello@agentlex.ie

Agent Lex — StartupLab.ie
Tipperary, Ireland